How to Order
Online
Most pages have their own price-list and order-form. Choose what you want and click on the ‘Add to Cart’ button next to it. When you’ve finished, click on a ‘View Cart’ button. this will take you to a Paypal checkout page. VAT will be added at this stage if appropriate to your country. PayPal will allow you to pay with a credit or debit card even if you don’t have a PayPal account.
Orders from outside the UK do not attract VAT
UK residents may be able to buy items at 0% VAT see our news page for information
Other Payment Methods (in order of cost)
- Ask for an invoice by email and arrange a bank transfer (free)
- Send a cheque or postal-order payable to ‘Highpath Engineering Limited’ (£2 fee)
- Request a PayPal invoice to be emailed to you or call us for payment by credit card (3.7% fee)
No fees on orders over £160
Postal Address: Highpath Engineering Ltd., 97 Miswell Lane, Tring, Herts, HP23 4EX. UK.
Returns Policy
We want all our customers to be absolutely happy with our products. If, within 14 days of receiving any Pulse Product, you find it unsuitable for your needs, you may return it in as new condition, using the original packing, for a full refund of the purchase price less our delivery costs. Please use a trackable delivery service, at your own expense.
If the Pulse Shortener/Swing Crank has been fitted, a nominal deduction will be made for the ‘consumable’ items used in fitting – namely the straps, star washers, packing strip, the Torx screws and driver – and the reduction in value of the item due to fitting marks, our postage costs etc. This ‘restocking fee’ will be a maximum of 25% of the purchase price, subject to condition.
We reserve the right to make a further deduction from the refund if any item is returned in less than saleable condition or with items missing.
If you have any concerns about our refund policy, please contact us.
Terms and Conditions
Full terms and conditions are viewable here.
Buyback
Should you ever find your Pulse Products surplus to requirements, we offer a buyback scheme. Email pictures of your items to us at admin @ highpath . co . uk and we will make you an offer based on condition. Refurbished items will then be offered for sale at discounted prices.